The care experience of the future is already on WhatsApp
Bring your clinic communication together in the channel patients already use — bookings, reminders and pre-appointment with AI answering 24/7 and the team free for what is clinical.
- Appointment booking
- Automatic reminders
- Digital pre-appointment
- Payments and documents
Clinic · Assistant
online · replies instantly
Dermatology · Dr. Sofia
Tomorrow · 10:30
Visit · €45
The channel patients already use
No apps or portals with forgotten passwords: the patient books, confirms and asks questions on the WhatsApp they already have open.
Fewer no-shows
Automatic WhatsApp reminders and confirmations — opened within minutes — fill the calendar and cut no-shows.
A more organised calendar
AI handles bookings, rescheduling and the waiting list 24/7, without overloading the front desk.
Privacy and compliance
Secure communication, with access control and logging — clinical data stays protected and auditable.
The numbers that make the difference
~98%
of messages opened — and read within minutes
24/7
bookings and support, every day
−30%
estimated no-shows with reminders and confirmation
1
channel for calendar, documents and payments
WhatsApp open rate based on public industry data; the reduction in no-shows is an estimate and varies depending on the clinic.
A front desk drowning in calls — and a calendar full of no-shows
- Repeated calls and messages to book, confirm and reschedule
- No-shows and idle slots that cost clinical time and revenue
- Manual front-desk processes that take time from the patient in the room
- Exam preparation and documents sent across several channels
- Information scattered across teams, calendar and clinical system
Zapify turns WhatsApp into the clinic digital front desk
- A WhatsApp assistant with AI and handover to the front desk when needed
- Automatic booking, rescheduling and waiting list, 24/7
- Reminders and confirmations that reduce no-shows
- Pre-appointment, forms and exam preparation by conversation
- Payments, receipts and post-appointment guidance in the same thread
WhatsApp is already part of your patients everyday life. We help your clinic be where they already are.
From booking to post-appointment — all by conversation
From the first booking to follow-up after the appointment, every moment handled on WhatsApp.
Appointment booking
Specialties, professionals and times chosen by conversation, 24/7.
- Choice of specialty
- Professional and time
- Instant confirmation
- Syncs with the calendar
Rescheduling and cancellation
Quick changes and a waiting list that fills every open slot.
- Reschedule in seconds
- Simple cancellation
- Automatic waiting list
- Slot filling
Reminders and confirmations
Fewer no-shows with reminders and attendance confirmation.
- Automatic reminders
- Confirmation by button
- Advance notice
- Same-day nudge
Preparation, forms and documents
Pre-appointment, exams and consents handled before arrival.
- Preparation instructions
- Forms and triage
- Informed consents
- Document sending
Payments and post-appointment
Links, receipts, guidance and return without email back-and-forth.
- Payment links
- Appointment receipts
- Post-appointment guidance
- Return booking
Campaigns and reactivation
Prevention, check-ups and reactivation of inactive patients.
- Check-up reminders
- Prevention campaigns
- Reactivation of inactive patients
- Seasonal screenings
Integrates with the systems you already use
Zapify connects to your clinical management software, calendar and billing to automate patient communication.
Advantages for your clinic
For patients
- Fast, practical replies
- Less waiting and more autonomy
- A simpler experience
For the clinic
- Less admin load
- Centralised support
- A more productive team
For management
- More confirmed appointments
- Better calendar occupancy
- Metrics and efficiency
For compliance
- Secure communication
- Controlled access
- Logging and audit
Take this use case with you
Download the Zapify clinics and healthcare brochure as a PDF and share it with your team.
Put WhatsApp to work for you
30 days free. No card. With our team helping you get started.
30 days free · no credit card