Everything you need to sell through conversation
A deep platform, with WhatsApp at the center and Instagram, Messenger, RCS and webchat alongside — designed in detail for teams that support, automate and sell by message.
One inbox for the whole team
Many agents on the same WhatsApp number, with queues, assignment and the status of each conversation in real time. No more lost phones: the history stays with the company.
- Open, automated and closed conversations — always organised
- Internal notes, labels and the full contact profile alongside
- Voice notes, attachments, location and interactive messages
Conversations
3 to resolveMarta Lopes
14:03Reserve now!
OpenJoão Pereira
13:58Thanks for the help 🙏
AISofia Ramos
13:51I saw your story 😍
OpenPedro Costa
12:40Order delivered ✓
ClosedMarta Lopes
WhatsApp · +351 ••• ••• 214
AI assistants that know when to call a human
Build assistants that reply in your brand voice, consult your knowledge and take actions. When a conversation needs a person, the AI hands over the context — true Human-in-the-Loop.
- No-code assistant builder + prompt import
- Web search and tools (opt-in, scheduling, routing)
- Reply suggestions and automatic translation in real time
Assistant · Aurora
activeTone
Professional, warm, to the point
Tools
Handover to human
Customer asked for a refund → handed over to Sofia with the full context.
AI-powered calls — on WhatsApp and webchat
Support is no longer text-only. AI answers voice calls in real time, replies and resolves — and when needed it hands the call to a person without the customer having to repeat anything.
- Automatic voice support: AI speaks and listens in real time
- Calls on WhatsApp (official API) and voice in your site widget
- Transfer to an operator mid-call, with the full context
WhatsApp call
live · 01:24Marta Lopes
+351 ••• ••• 214
Handing over to Sofia A. — with the call summary
Visual flows that work for you
Design what happens when a message arrives: welcome, qualification, opt-in, routing. All in a macro view that shows the full journey of the conversation.
- Triggers for new service, follow-up and closing
- Multi-channel quick replies in one click
- Schedules, profiles and conditions without a single line of code
Flow overview
liveMessage received
⚡ Trigger · New service
AI Assistant
Answers, qualifies and resolves
Operator
Off-hours or on request
profile: SupportCampaigns people actually open
Send rich messages — buttons, lists, images, video — to the right segments, and watch the replies land in the same inbox. A conversation, not a monologue.
- Segmentation by lists, labels and behaviour
- Faithful preview on WhatsApp, RCS and webchat
- Delivery, response and conversion metrics
Campaign · Summer Launch
Step 3 of 3 · ReviewSegment
3,842 contacts
Opt-in active · Retail · LX
Preview
☀️ The Summer collection is here
Hi {{nome}}, we prepared -20% just for you. Want to see it before everyone else?
And much more
Dozens of capabilities that make the day-to-day simple.
Shared inbox
Multi-agent on the same number, with queues, assignment and statuses.
AI assistants
No-code builder, tools and Human-in-the-Loop.
Flows and triggers
Automate welcome, qualification, opt-in and closing.
Campaigns
Fine segmentation and rich messages with buttons and lists.
Quick replies
Multi-channel shortcuts in one click, with variables.
360° contact view
History, labels, profile and notes always alongside.
Reports
Automation, time saved and conversion in a clear dashboard.
Automatic translation
Serve in any language, without switching teams.
Voice notes & attachments
Audio, images, documents and location.
Schedules & profiles
Different behaviour inside and outside working hours.
Webhooks & API
Connect to your CRM/ERP and receive events in real time.
Permissions & audit
Roles per team and a log of every action.
Put WhatsApp to work for you
30 days free. No card. With our team helping you get started.
30 days free · no credit card