Introducing the new Zapify: the AI-powered WhatsApp platform, rebuilt from the ground up
A new era of Zapify has arrived. Multi-operator support, AI assistants with Human-in-the-Loop, no-code automations, and campaigns — all on a platform that's faster, smarter, and more beautiful.
There’s a simple truth behind everything we do: companies still live in email and on the phone, but customers already live on WhatsApp. We were born to close that gap — and that’s why today we’re introducing the biggest update in our history.
The new Zapify is not a fresh coat of paint over what was there before. It’s the platform rebuilt from the ground up: faster, smarter, and designed in detail for teams that live inside conversations.
Everything that changes, at a glance
- Multi-operator support in a shared inbox, with the whole conversation in one place and a 360º view of every contact.
- AI assistants that reply in your brand’s tone, use tools, and know when to hand off to a human — true Human-in-the-Loop.
- No-code automations and flows, with a macro view that shows the complete journey of every conversation.
- Rich, segmented campaigns on WhatsApp, RCS, and webchat, with real conversion metrics.
- Clear reports that show how much time AI saves your team, every day.
Why this matters
For years, having “WhatsApp for business” meant a shared number on a phone and messages that got lost whenever someone was out. We believe in something else: WhatsApp can be the engine of your business — the channel where you serve customers, automate, and sell, with the same rigour as a CRM.
The new Zapify was built around three ideas:
- One conversation, not silos. Support, automation, and marketing share the same contacts, the same history, and the same AI. The customer starts on the website and continues on WhatsApp without losing the thread.
- AI with responsibility. Automation handles the repetitive work and hands the context to a person at the right moment. No personal data in the logs, with privacy by design.
- Built to scale. From an SME to operations with millions of messages, the same platform grows with you.
We remain an official Meta partner
We keep what has always defined us: we are an official Meta solutions partner for WhatsApp, with access to the official WhatsApp Business API for Portugal, EMEA, and Brazil. Our team supports the entire onboarding process — from the number to the first campaign.
Try it today
The new Zapify is now available. It’s 30 days free, no credit card — and our team will help you get started.
Your business’s WhatsApp, powered by Artificial Intelligence. This is what we’ll keep building, release after release.
Welcome to the new Zapify.
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